Booking

When enquiring about cakes, please give as much information as possible. Please state the date the cake is required, the amount of people it needs to serve and the style or decorations you would like. This will help Amanda to give an accurate quote. It is reccomended to book far in advance as The Cake-Hole gets booked very quickly.

To book an occasion cake, a £10 deposit is required. This has to be paid within one month of receiving the quote. Please message before paying to double check the date is still available, as Amanda gives quotes daily, and without a deposit there is no gurantee the date is booked. Please contact Amanda, 2 weeks before to discuss the cake and confirm the design, flavours and collection arrangements. Payment is due on collection, or can be paid in advance via cash, card, PayPal or bank transfer.

When enquiring about wedding cakes, please state the date it is needed, the style and design, the amount of people it is needing to feed, the location and also any stand requirements. This will enable Amanda to give an accurate quote, which is valid for three months. To book, a 25% deposit is required, however, if the design is unknown and you are wanting to secure the date, then a £50 non-refundable deposit can be paid. Before paying a deposit, please check that the date is still available. Final balance is due two weeks before the big day, payable by either PayPal or bank transfer. You will be contacted around this time to confirm the order, checking design, flavours, locations and time for delivery. If there are any major changes in design, please let Amanda know ASAP, before any decorations etc are made or specific items or toppers ordered. 

 

 

Cancellations

If you are needing to cancel a cake we please ask that you let us know as soon as possible.

For occasion cakes, you will lose your £10 deposit. 

For wedding cakes, the deposit is non-refundable 6 months prior to the date. If it is cancelled before this, then it is up to Amandas discretion as to whether any of the deposit is refunded.